How to get in touch with Zoom
Send us a message
In the unlikely event that your complaint, or dispute, is not settled to mutual satisfaction, you can direct your issues for further review by the Credit and Investment Ombudsman Limited (CIO).
To lodge an online dispute go to www.cio.com.au . Further information regarding CIO including their Terms of Reference is available from their office or on their website.
Fax: 07 5520 3344
Mail: PO Box 241, West Burleigh QLD 4219
Mail: Case Management Team
PO Box A252
South Sydney NSW 1235
Phone: 1800 138 422
Fax: 02 92738440
What our customers say
“Polished, caring customer service – an amazing outcome! Professional, courteous, helpful, intelligent, patient, accommodating, kind - and ultimately successful in assisting me to secure the vehicle and terms I was looking for. Totally outstanding - customer service at its best.”
“I recently applied through Zoom and the process was fast and customer service great! It was easy and stress free and I will definitely go through them again when applying for a car loan!”
'All staff were so helpful from start to finish. Shaun who did our loan was incredible. So efficient and kept us informed. We have had some financial problems in the past, but you didn't judge us on that. The whole process was so simple. We love our new car! Thank you so much! Will recommend you and use you again in the future! '